ControlUp for Desktops - User

Course Description

ControlUp for Desktops enhances the digital employee experience by managing devices anywhere, with real-time monitoring and optimization deployed in minutes. The User training course is designed for new users and helpdesk staff, featuring e-learning exercises and a final exam.

Course Duration

1 hour

Cost

FREE – for ControlUp customers

Take Self-Paced Course

Full course agenda

        Topic       Content
DEX Login

           How to log in through DEX:

  • Creating users
  • Roles and permissions
  •  
Overview
  • How to add machines
  • Knowing your tenant name
  • Reviewing the dashboards
Reports
  • How to  use reports for troubleshooting 
Alerts – Receiving Notifications
  • How to  receive notifications
  • How to run actions 
  Actions  What actions can be run inside of the machines and how they interact with the end user